Shipping Policy
Last Updated: 09-01-2026
1. Introduction
This Shipping Policy applies to all orders placed under the brand name Mumbella, owned and operated by Avora Global Exports LLP.
Mumbella operates as a B2B baby clothing manufacturer and exporter. All shipping terms are agreed upon on a case-to-case basis depending on order requirements and destination.
2. Shipping Coverage
- We ship orders domestically within India and internationally, subject to mutual agreement.
- Shipping availability may vary based on destination country, order volume, and applicable regulations.
3. Shipping Methods
Shipping methods may include:
- Sea freight
- Air freight
- Courier services (where applicable)
The final shipping method is selected based on order size, delivery timeline, and buyer preference.
4. Shipping Timelines
- All shipping timelines provided are estimated only.
- Timelines may vary due to production schedules, customs clearance, port congestion, weather conditions, or other factors beyond our control.
- We are not responsible for delays caused by logistics partners or customs authorities.
5. Incoterms & Delivery Terms
- Delivery terms such as FOB, CIF, EXW, or other Incoterms will be mutually agreed upon at the time of order confirmation.
- Responsibilities and risk transfer will follow the agreed Incoterms.
6. Shipping Costs
- Shipping costs are not included unless explicitly mentioned in the quotation or order confirmation.
- Final shipping charges depend on shipment weight, volume, destination, and shipping method.
7. Customs, Duties & Taxes
- International shipments may be subject to customs duties, taxes, or import charges imposed by the destination country.
- Such charges are the responsibility of the buyer, unless otherwise agreed in writing.
- We are not responsible for delays or additional costs arising from customs clearance.
8. Damages & Losses During Transit
- Risk of loss or damage passes to the buyer as per the agreed delivery terms.
- Any damage or loss during transit must be reported to the logistics provider and notified to us promptly.
- We will assist with documentation where reasonably possible.
9. Incorrect Shipping Information
- Buyers are responsible for providing accurate shipping and contact details.
- We are not liable for delays, losses, or additional charges resulting from incorrect or incomplete information.
10. Policy Updates
We reserve the right to update this Shipping Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.
11. Contact Information
For shipping-related questions, please contact:
Brand: Mumbella
Legal Entity: Avora Global Exports LLP
Email: sales@mumbella.com
Country: India
Premium baby essentials from newborn to 3 years. Your trusted B2B partner for high-quality, skin-safe clothing that parents trust and babies love.
Company
Contact
- sales@mumbella.com
- +91 77180-05495
- D1/502, Manogat Society, Charkop Sector 5, Kandivali West, Mumbai 400067
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