Privacy PolicY

Last Updated: 09-01-2026

1. Introduction

This website is operated under the brand name Mumbella, which is owned and operated by Avora Global Exports LLP (“we”, “our”, “us”).
We value your privacy and are committed to protecting the personal and business information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or contact us for business enquiries.
This policy applies to all visitors, users, and business partners accessing our website or communicating with us through digital channels.

2. Information We Collect

We may collect the following types of information:

a) Business & Personal Information
  • Full name
  • Business name
  • Country
  • WhatsApp number
  • Enquiry details, product requirements, or order-related information
  • Communication preferences (call, WhatsApp, email)
b) Technical Information
  • IP address
  • Browser type and device information
  • Pages visited and interaction data
  • Cookies and similar tracking technologies
3. How We Collect Information

We collect information through:

  • Website enquiry and contact forms
  • WhatsApp, email, or phone communication
  • Cookies and analytics tools
  • Voluntary information shared by users during business discussions
4. Purpose of Data Collection

The information collected is used strictly for legitimate business purposes, including:

  • Responding to enquiries and requests
  • Providing quotations and product information
  • Business communication and follow-ups
  • Order processing and coordination
  • Lead qualification and internal record-keeping
  • Improving website performance and user experience

We do not use your data for unlawful or unrelated purposes.

5. WhatsApp & Communication Consent

By submitting your details on our website or contacting us through digital channels, you consent to being contacted via WhatsApp, email, or phone for business-related communication.
We do not send spam messages, and communication is limited to enquiries, quotations, order discussions, or relevant updates.

6. Cookies & Analytics

Our website may use cookies and analytics tools to understand visitor behavior and improve website performance. Cookies help us analyze traffic and enhance user experience.
You can disable cookies at any time through your browser settings. Disabling cookies may affect certain website functionalities.

7. Data Sharing & Third-Party Services

We do not sell, rent, or trade your personal or business information.
Your data may be shared only with trusted third-party service providers such as:

  • CRM systems
  • Email service providers
  • WhatsApp Business communication tools
  • Analytics platforms

These services are used strictly to support our business operations and are required to maintain data confidentiality.

8. Data Security

We take reasonable and appropriate security measures to protect your information from unauthorized access, misuse, or disclosure. Access to data is limited to authorized personnel only.
However, no method of online data transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal and business information only for as long as necessary to:

  • Fulfill business requirements
  • Comply with legal or regulatory obligations
  • Maintain records for legitimate business purposes

Users may request deletion of their data by contacting us.

10. User Rights

You have the right to:

  • Request access to your personal or business data
  • Request correction of inaccurate information
  • Request deletion of your data
  • Withdraw consent for marketing or communication (where applicable)

Requests can be made using the contact details provided below.

11. Children’s Information

Our website and services are intended for business users only. We do not knowingly collect personal information from individuals under the age of 18.

12. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Any updates will be posted on this page with a revised “Last Updated” date.

13. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, you may contact us at:

Brand: Mumbella
Legal Entity: Avora Global Exports LLP
Email: sales@mumbella.com
Country: India

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